Terms of Use

These Terms of Use ("Terms") govern your access to and use of the website burgerpaaji.com (the "Website") operated by Hoventura Brands Pvt Ltd ("we", "us", or "our"). The Burger Paaji name, branding, and menu content on this Website relate to our restaurant brand.

By accessing or using this Website, you agree to these Terms. If you do not agree, please do not use the Website.

This Website provides general information about Burger Paaji, including our menu categories, store locations, franchise opportunities, and contact options. Unless explicitly stated on a specific page, this Website does not process online food orders or payments.

Orders placed through third-party delivery platforms (such as Swiggy or Zomato), in-store purchases, or phone orders are governed by the terms and policies of those respective channels and outlets.

Menu items, descriptions, images, prices, and promotional offers displayed on this Website are provided for general information and marketing purposes.

• Prices, offers, and availability may vary by outlet, time of day, and channel (dine-in, takeaway, or delivery).
• Promotional offers — including but not limited to Buy 1 Get 1 (BOGO), weekday deals, and meal combos — are subject to outlet participation, stock availability, and applicable terms at the time of purchase.
• Food images are for representation purposes. Actual products may vary slightly in appearance, portion, or presentation.
• We reserve the right to modify menu items, prices, and promotions at any time without prior notice on the Website.

When using this Website, you agree not to:

• Use the Website for any unlawful, harmful, or fraudulent purpose.
• Submit false, misleading, abusive, or spam content through our contact or franchise forms.
• Attempt to gain unauthorised access to any part of the Website, servers, or related systems.
• Copy, scrape, reproduce, or distribute Website content — including logos, menu images, and text — without our prior written permission.
• Interfere with or disrupt the normal operation or security of the Website.

When you submit information through our Contact Us page or other communication channels listed on the Website:

• You confirm that the information you provide is accurate to the best of your knowledge.
• You grant us permission to use your submission to respond to your enquiry, improve our services, and manage customer relations.
• We may retain submissions as described in our Privacy Policy.

If you submit a franchise enquiry through our Franchise page:

• Submission of an enquiry does not create a franchise relationship or guarantee approval.
• Any franchise opportunity is subject to our internal evaluation, due diligence, location suitability, and execution of a separate written franchise agreement.
• Information shared by applicants may be used solely for franchise assessment and related business communication.
• We reserve the right to accept or decline any franchise application at our sole discretion.

All content on this Website — including the Burger Paaji name, logos, trademarks, menu descriptions, images, graphics, text, and design elements — is owned by or licensed to Hoventura Brands Pvt Ltd and is protected under applicable intellectual property laws. You may not use our branding or content for commercial purposes without our prior written consent.

The Website may contain links to third-party platforms, including but not limited to:

• Instagram and other social media profiles
• Google Maps for directions and location information
• Food delivery platforms

We do not control and are not responsible for the content, policies, or practices of third-party websites. Your use of those services is at your own risk and subject to their respective terms and privacy policies.

The Website and its content are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we make no warranties — express or implied — regarding the accuracy, completeness, reliability, or availability of the Website or its content. We do not guarantee that the Website will be uninterrupted, error-free, or free from harmful components.

To the maximum extent permitted by applicable law, Hoventura Brands Pvt Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of — or inability to use — this Website.

This includes, without limitation, reliance on menu information, promotional details, store locator data, or temporary Website unavailability. Nothing in these Terms limits liability where such limitation is not permitted under applicable Indian law.

You agree to indemnify and hold harmless Hoventura Brands Pvt Ltd, its directors, employees, and affiliates from any claims, losses, or expenses (including reasonable legal fees) arising from your misuse of the Website or violation of these Terms.

We may update these Terms from time to time. The revised version will be posted on this page with an updated "Last updated" date. Your continued use of the Website after changes are posted constitutes acceptance of the updated Terms.

These Terms are governed by the laws of India. Any disputes arising from or relating to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts located in Ranchi, Jharkhand, India.

For questions regarding these Terms of Use, please contact: